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      Best Practices to Improve Your Access to the Social-Emotional Learning Platform

      Implementation Support

      Want to know how to make the most out of your Social-Emotional Learning Platform experience? Or maybe you’ve run into a few problems now and again while you’re using the Platform? Here’s a list of best practices to follow when you use the Platform!

      Computer Users:

      1. Use a popular browser, such as Google Chrome, Firefox, Microsoft Edge, or Safari. We would not recommend using Internet Explorer.

      2. Make sure your browser is up to date. Please check this website (https://updatemybrowser.org ) to see what the latest version available is for your preferred browser and download it if needed. 

      3. Do not share your username and password with anyone.

      4. Log out of your Everyday Speech account every time you are done using it for the day. This is especially important if you log in to your Everyday Speech account on multiple devices per day. Our system is able to detect multiple login sessions, and logging into multiple devices will result in a login error and will block the other device that is currently logged in. 

      5. Disable any ad-blocking software or firewall blockers. Browser extensions and/or plugins are known to interfere with website functionality.

      6. Make sure you have a stable internet connection. If you are experiencing problems connecting to the internet, move closer to a router or restart your network connection. If this is not possible, refresh your browser when the connection is stable again.

      7. If you are accessing your account in a public place, such as a school, please ask your IT department to allow <everydayspeech.com >, < cloudinary.com >, and all subdomains. This will ensure that you will receive our emails, and that you will experience uninterrupted access to the Social Learning Platform.

      iPad Users:

      1. We recommend using our app instead of a browser on the iPad. You can find our app here.

      2. Do not share your username and password with anyone.

      3. Make sure that you are running the latest stable version of the Social Learning Platform app, which can be found here.

      4. Update your iPad to the latest version of iOS. Our iPad App requires iPadOS 13.0 or later! You can do this by going to your iPad Settings and clicking 'Update'. You can also check out this article for a more detailed guide on how to update your iPad.

      5. Make sure you have a stable internet connection. If you are experiencing problems connecting to the internet, move closer to a router or re-start your network connection. If this is not possible, close the Social Learning Platform app and restart the app once the connection is stable again.