I'm getting "Error Code: Account Exists" or "There was an error with your account"

IThe most common reason for this error is due to a harmless internet delay. 






The simplest solution is to navigate to the Social Learning Platform and attempt to log in. 


Log In:

1. Go to https://slp.everydayspeech.com/login

2. Enter your email.

3. Enter your password.

If you are able to log in, no further troubleshooting is necessary. 


Enjoy the materials! If you still are unable to log in, continue below.

Resetting your password:

1. Go to https://slp.everydayspeech.com/login

2. Enter your email.

3. You should see "Forgot Password?" at the lower right corner.
4. Click "Forgot Password?". Then click "Reset Password".

5. An email will be sent to you with a link to nominate a new password for your account.

If you didn't receive the email, kindly check Spam, as sometimes our emails can end up there. Also, if you are accessing the platform on a school, office, or organization's network, please verify with the IT department to allow "<everydayspeech.com >", "<cloudinary.com>" and all subdomains, as our emails may have also been filtered by your network's firewall.


Also, always make sure to clear your browser history and cache. For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete(Mac). If this doesn't work, follow the appropriate instructions from this article.

 

If your district has purchased your subscription, please reach out to us with the purchase order (if applicable) to check on the status of your order.