This article is only for credit card customers whose subscriptions were purchased directly through our website. If you purchased your subscription through the iOS App Store, please visit https://support.apple.com/billing.
Your ability to downgrade, adjust, or cancel your plan is based on the Terms of Service or the subscription agreement separately entered into by the parties.
1. Sign in to Everyday Speech and click here to head to your billing settings.
2. Click on the "View Billing Portal" button.
If the Billing Portal tab does not appear, you may need to allow popups on your browser. Please see this article to learn how to do so.
3. Once inside the Billing Portal, click the "Cancel" button.
4. You must select one of the reasons for cancellation and then click on the "Cancel My Subscription" button.
The system will display your subscription's cancellation date (the end of your current billing cycle). Under your subscription plan, you will see that your account is now Pending Cancellation.
Notes on subscription cancellation:
- After initiating a cancellation, you will continue to have access to your subscription until the end of your paid access period.
- If you would like to request an immediate cancellation, please email us at support@everydayspeech.com, and we can assist you with cancelling your account immediately.
2. No automatic refunds will be issued. However, if you qualify for a refund based on our refund policy, please contact us at support@everydayspeech.com, and we will be happy to assist you!
Everyday Speech allows trialling users to stop using the service anytime without any charges.
Paid users can cancel their subscription plan at any time, and you will maintain access until the end of your billing cycle (next renewal date).
If you have any questions or need help, please don't hesitate to contact our Support Team.