Accurate user email addresses are essential for receiving important notifications and accessing accounts. This article outlines the steps on how to request a correction for a misspelled user email address.
Please note that the email address in the Edit User Profile interface is locked and cannot be edited directly from the Admin Portal.
Request Email Correction Right Away
If you find a misspelled user email address, please contact our support team to request a correction. You can also send us an email and include the following information:
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The user's incorrect email address
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The user’s correct email address
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The user’s first and last name
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Any additional details that may help us process your request, such as the school or district name
By providing this information, you can help us resolve the issue quickly and efficiently.