If you are looking for your invoice, Please check your email inbox
We always send an automated email with a receipt of your purchase (called an “invoice”), but it is so easy to miss! If you have not received our emails, please check your spam folder.
You can access your invoices from our self-serve Billing Portal on the Social Learning Platform for personal accounts.
If someone else, like your school district, pays for your subscription, you may not be able to see your invoice on your Billing Portal. Please get in touch with the person paying for your account if you need to view your invoice.
1. To access your billing portal, log into our social-emotional learning platform and head to your billing settings.
2. Click on the button "View Billing Portal".
3. Click on the "Invoices" button.
4. On the Invoices page, you can view your billing history as individual invoices for each service period.
Click on an invoice (or click View) to be redirected to a preview of it.
5. You can download your invoices as PDF files by clicking on the "Download PDF" button at the top left of each invoice.
You May Still be in a Trial Period
If you do not see invoices in your billing portal, you may still be using our trial plan. Your card will not be charged until the conclusion of your free trial. Once your free trial ends, you will be charged for your subscription and receive an invoice.
Please don’t hesitate to contact our Support team with any questions.