Purchase order information

Yes, we do accept purchase orders!

Purchase orders are documents unique to an organization or business that show intent to purchase and pay for a good or service.

A purchase order is a way to place an order with us. It is not a form of payment. Please see here for our payment options.

Here is what you can expect when you submit an order to our Support team:

1. 1. When you have the Purchase Order document, submit it to us through our website: https://everydayspeech.com/po

      1. Alternatively, a PO can be sent to us via email or fax.

      2. In order to promptly process your order, please ensure you have the following information upon submitting your purchase order:

         • A Billing contact – either your Accounts Payables email OR the best person to receive our invoices and correspondences.

         • A complete user list. Please note that our billing is 1 subscription per user, unless you have a Site License. Please attach a user list with the first name, last name, and email address of every user.

         • The preferred start date of your subscriptions – either choose one that is available on the upload form, or let us know a date of your choice. We typically process orders on Mondays!

   2. Once we receive the order, you will receive an email to confirm that we've received it. If you don't see an email within 72 hours, please let us know at support@everydayspeech.com

      1. In the email, we let you know:

         1. when your order will be processed

         2. when you can expect an invoice

         3. when the subscription user(s) can expect to have access to their subscription.

      2. Alternatively, we may have questions about the order. These questions will need to be answered before we move forward with processing the order.

   3. We process the order by the date promised, and email a confirmation to the person who originally submitted the order to us.

   4. Everyday Speech issues an invoice to your district on the 15th or 28th of the month, whichever is closer to your processing date.

What does it mean when we say "process your purchase order?"

When we refer to "processing" your order, this means that we:

1. 1. Ensure we have all the information required to set up the order.
   2. Set up the billing cycle for your order.
   3. Schedule an invoice to be sent to your organization.
   4. Ensure all users for the order have access to our Platform.