There is no sound when playing videos.

1. Make sure the video is not muted. Click the speaker icon and make sure there is no "slash" through it.

2. There might also be an issue with your system's sound settings.

   1. For Windows users, please see this article.

      For Mac users, please see this article.

      For iPad users, please see this article.

Additionally, some apps, including ours, don’t play sound on the iPad when silent mode is on.

1. Slide your finger downwards starting from the top right side of the screen. 

2. Turn silent mode on or off: Press the sound mode icon to turn silent mode on or off. 

If silent mode is on, the bell sound mode icon will be red. If silent mode is off, the sound mode icon will be white. 

3. Press the Home Key to return to the home screen.

4. Test the app!