What happens after a PO is submitted to Everyday Speech?

FAQs about our purchasing process

Here is what you can expect when you submit an order to our Support team:

1. 1. A school or school district submits a Purchase Order to us through our website: https://everydayspeech.com/po

      1. Alternatively, a PO can be sent to us via email or fax.

   2. Once we receive the order, a member of our team reaches out to the person who submitted the order to confirm that we've received it.

      1. We let you know:

         1. when your order will be processed

         2. when you can expect an invoice

         3. when the subscription user(s) can expect to have access to their subscription.

      2. Alternatively, we may have questions about the order. These questions will need to be answered before we move forward with processing the order.

   3. We process the order by the date promised, and email a confirmation to the person who originally submitted the order to us.

   4. Everyday Speech issues an invoice to your district on the 15th or 28th of the month, whichever is closer to your processing date.

What does it mean when we say "process your purchase order?"

When we refer to "processing" your order, this means that we:

1. 1. Ensure we have all the information required to set up the order.
   2. Set up the billing cycle for your order.
   3. Schedule an invoice to be sent to your organization.
   4. Ensure all users for the order have access to our Platform.
      
      

IMPORTANT: If you didn't receive the email, kindly check Spam folder, as sometimes our emails end up there.