I upgraded/downgraded my trial plan and I was charged

This article is only for credit card customers whose subscriptions were purchased directly through our website. If you purchased your subscription through the iOS App Store, please visit https://support.apple.com/billing.

You signed up for a free 30-day trial with us! We are happy to welcome you to the Everyday Speech Family!  

When you upgrade or downgrade your trial plan through our Billing Portal, your new subscription plan will automatically be activated and will no longer be in a trial state. Your credit card is automatically charged when your trial ends and your account status changes to active. 

If there was a mistake with changing your subscription plan, and your credit card was charged, reach out to our Support team here for help!