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Technology and Troubleshooting
Getting Started on the Social-Emotional Learning Platform
Which Curriculum am I Using?
FAQs for First-Time Subscribers
Social Communication Curriculum
What's New with the Social Communication Curriculum
Getting started with the Social Communication Curriculum
Clinical Information
Student Management Features
Social-Emotional Learning Curriculum
What's New with the Social-Emotional Learning Curriculum
Getting Started with the Social-Emotional Learning Curriculum
Clinical Information
Curriculum Features
Pricing for the Social-Emotional Learning Curriculum
Payments and Billing
Managing Your Subscription
Frequently Asked Questions
Technology and Troubleshooting
Troubleshooting
Implementation Support
Video Player Features
Safety and Security
Resources for Administrators
Contact Information
Purchasing Options
Training
Referral Program
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Help Center
Technology and Troubleshooting
Getting Started on the Social-Emotional Learning Platform
Which Curriculum am I Using?
FAQs for First-Time Subscribers
Social Communication Curriculum
What's New with the Social Communication Curriculum
Getting started with the Social Communication Curriculum
Clinical Information
Student Management Features
Social-Emotional Learning Curriculum
What's New with the Social-Emotional Learning Curriculum
Getting Started with the Social-Emotional Learning Curriculum
Clinical Information
Curriculum Features
Pricing for the Social-Emotional Learning Curriculum
Payments and Billing
Managing Your Subscription
Frequently Asked Questions
Technology and Troubleshooting
Troubleshooting
Implementation Support
Video Player Features
Safety and Security
Resources for Administrators
Contact Information
Purchasing Options
Training
Referral Program
Technology and Troubleshooting
Learn about our technology requirements, and what to do if you are experiencing issues with your subscription.
Troubleshooting
I didn't receive an email to set up my account.
I forgot my password. How do I reset my password?
Why am I getting an 'Invalid session token' error?
Why am I only seeing a blank screen?
I can't view any of the printable activities or worksheets.
Why is the video playback choppy? The video player is always buffering.
There is no sound when playing videos.
The Everyday Speech iPad app keeps crashing.
I'm getting an error message on the iPad App.
How to Disable the Support Chat Pop-Up
Troubleshooting Everyday Speech content access
I'm getting "Error Code: Account Exists" or "There was an error with your account"
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Implementation Support
Best Practices to Improve Your Access to the Social-Emotional Learning Platform
What are the requirements to access the Social Learning Platform?
Do we need to install any special software?
Can the materials be viewed offline?
Can we use Everyday Speech in Teletherapy?
Can I use the Social Learning Platform with Google Classroom or similar E-Learning tools?
Can we project this on a SMART board?
See more
Video Player Features
Using the Video Player's Digital Pen
Fast Rewind or Fast Forward Videos
How to Enable Subtitles
Safety and Security
What data is being tracked on the website?
Will parents/students be able to access my Everyday Speech account?
