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Technology and Troubleshooting
Getting Started
FAQs for First-Time Subscribers
Implementation Support
Everyday Speech Curriculum (New Experience)
Educator Magic features
Clinical Information
Social Communication and SEL curricula information
Payments and Billing
Managing Your Subscription
Frequently Asked Questions
Technology and Troubleshooting
Troubleshooting
Implementation Support
Video Player Features
Safety and Security
Resources for Administrators
Contact Information
Purchasing Options
Referral Program
Everyday Speech's Admin Portal
Legacy Admin Portal
Getting started with the Admin Portal
User management in the Admin Portal
Admin Portal features
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Help Center
Technology and Troubleshooting
Getting Started
FAQs for First-Time Subscribers
Implementation Support
Everyday Speech Curriculum (New Experience)
Educator Magic features
Clinical Information
Social Communication and SEL curricula information
Payments and Billing
Managing Your Subscription
Frequently Asked Questions
Technology and Troubleshooting
Troubleshooting
Implementation Support
Video Player Features
Safety and Security
Resources for Administrators
Contact Information
Purchasing Options
Referral Program
Everyday Speech's Admin Portal
Legacy Admin Portal
Getting started with the Admin Portal
User management in the Admin Portal
Admin Portal features
Technology and Troubleshooting
Learn about our technology requirements, and what to do if you are experiencing issues with your subscription.
Troubleshooting
Why is the video playback choppy? The video player is always buffering.
There is no sound when playing videos.
Resetting your password
Common errors and support codes
Troubleshooting the Everyday Speech iPad app
I can't view any of the printable activities or worksheets.
Blank screen error
Error creating a password
Firewall and network troubleshooting
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Implementation Support
Best Practices to Access Everyday Speech
What are the technical requirements to access Everyday Speech?
Can we project this on a SMART board?
Can the materials be viewed offline?
Can I use the Social Learning Platform with Google Classroom or similar E-Learning tools?
How do I change the email address associated with my Everyday Speech account?
Can we use Everyday Speech in Teletherapy?
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Video Player Features
Using the Video Player's Digital Pen
How to Enable Subtitles
Fast Rewind or Fast Forward Videos
Safety and Security
Will parents/students be able to access my Everyday Speech account?
Is Everyday Speech compliant with COPPA, FERPA, or other data privacy laws?
HIPAA Compliance and Everyday Speech
Accessibility Statement