Table of Contents
- Error: Referral Link 01 (The referral link did not work)
- Error: Referral Link 02 (Something went wrong)
- Error: Referral Link 03 (The account already exists)
Error: Referral Link 01 (The referral link did not work) & Error: Referral Link 02 (Something went wrong)
Are you encountering issues with referring your colleagues? If you see the following error:
There may be several reasons for this.
If you are the referrer:
- Is your account active?
Please note that users whose subscriptions are currently on hold or in a Trial state cannot refer.
- Is your subscription being paid for by a district or organization?
The referral program is currently only available for users paid for by a district or organization.
- Ensure you click the "Copy Link" button and send the complete URL to the colleagues you would like to refer.
- Please ensure that the URL you are sending includes the correct email address that you use to log into Everyday Speech.
If you are being referred:
You can contact us here! Please let us know the following information:
1. Your email address and the email address of the user who is referring you
2. The browser that you are using to access the link
3. A screenshot or image of the error code you are seeing\
Error: Referral Link 03 (The account already exists)
If you are being referred and you encounter this error, it looks like you already have a subscription with us.
- You may have already enjoyed a free 30-day trial with us
- Or you might've had an existing subscription paid for by your school district or organization.
You can always contact us here! Please let us know the following information:
1. Your email address and the email address of the user who is referring you
2. A screenshot or image of the error code you are seeing